Privacy policy
We, Rstar L.L.C- FZ, are a limited liability company duly organized under the laws of the United Arab Emirates, with a commercial license number 2424366.01, and registered address at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E, with a capital of 50,000 UAE Dirhams (“we” or “our company”). We are committed to respecting the privacy of all users and protecting the information collected through our website.
This Privacy Policy explains how we handle personal information collected through our website and services. If you are accessing our website from a country or region where it is not permitted, please exit the website immediately.
1. What Personal Information Do We Collect?
We collect the following personal information when you make a purchase or inquire through our website:
Name
Address
Phone number
Email address
Password
Shipping information
Purchase history and transaction details with our shop
This information is collected using lawful and fair means.
2. Purpose of Collecting Personal Information
We use the above personal information for the following purposes:
To process orders, payments, notify customers of order status, and manage accounts.
To send newsletters, product information, and special offers (based on consent).
To improve the website and enhance security (fraud prevention, etc.).
To personalize the site to improve user convenience.
3. Sharing Personal Information with Third Parties
We will not share your personal information with third parties except in the following cases:
For site management, order processing, and payment processing through Shopify Inc.
When required by law.
For identity verification and billing procedures through payment providers (e.g., Shopify Payments, PayPal).
When outsourcing to service providers (e.g., shipping companies).
Note: Our online store is operated through Shopify, and your data may be stored on Shopify’s servers located in the USA or other countries. For details, please refer to Shopify’s Privacy Policy.
4. Use of Cookies
We use Shopify cookies to enhance the performance and usability of our website. These cookies collect browsing information to optimize the functionality and marketing of our website. You can change your cookie settings through your browser.
5. Data Subject Rights
You have the following rights regarding your personal information:
The right to access, correct, or delete your personal data.
The right to restrict the processing of your data.
The right to withdraw consent for data processing at any time.
To exercise these rights, please contact us at [emi.kimono.ae@gmail.com].
6. Data Security and International Transfers
Your personal information is securely stored on Shopify's servers, which comply with SSL encryption and PCI-DSS standards. Personal data may be transferred internationally, subject to UAE regulations, with the necessary safeguards in place.
7. Data Retention Period
We retain personal information only for as long as is necessary for business relationships and legal obligations. If legal proceedings are initiated, data will be retained during the processing period and any appeal period.
8. Response to Data Breaches
In the event of a data breach, we and Shopify will take immediate action and notify the relevant authorities and affected customers within 72 hours.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. If there are significant changes, we will notify you as required by law. The updated Privacy Policy will take effect once it is posted on our website.
Contact Information For inquiries regarding privacy, please contact us at [emi.kimono.ae@gmail.com].